At Cho and Zen Beauty, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information:
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, mailing address, payment information, and any other data necessary to complete transactions or communicate with you.

b. Usage Data:
We automatically collect certain information on how you access and interact with our website and services. This may include your IP address, browser type, operating system, pages visited, time spent, and other diagnostic data.

c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and customize content. These technologies may collect information such as browser type, device information, and browsing behavior.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services and website

• Process and fulfill your orders, including payment processing and shipment

• Communicate with you about your orders, promotions, updates, and customer service

• Improve our products, services, and customer experience

• Understand website usage and trends through analytics

• Comply with legal obligations and protect against fraud or unauthorized activities

3. Sharing Your Information

We may share your personal data with:

• Service providers and partners who assist us in operating our business (payment processors, shipping companies, IT service providers, marketing services)

• Law enforcement or regulatory authorities where required by law or to protect rights and safety

• Affiliates and related companies for business purposes

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing of your data

• Withdraw your consent at any time where processing is based on consent

• Opt-out of marketing communications

• Lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us using the information provided below.

7. International Transfers

If you are located outside the country where Cho and Zen Beauty operates, your personal information may be transferred to, processed, and stored in countries different from your own. We ensure such transfers are conducted with adequate safeguards to protect your data.

8. Children’s Privacy

Our services are not directed to children under 13 (or relevant age per jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cho and Zen Beauty
info@choandzen.com
+234 905 935 0901
NATSU Mall, 9 Kampala Street, Wuse 2, Abuja.