Can I get an Exchange/Refund? 

Refunds & Exchange cannot be processed on item(s)that have been received or used due to the nature of beauty products.

We do not offer refunds, returns, or exchanges except in cases of damaged items (at the point of delivery) or lost parcels. We strongly recommend inspecting your package upon delivery to confirm that all items are intact and correct.

If your order arrives damaged, please contact us within 24 hours by phone or email.

If your parcel is lost in transit, we will notify you as soon as we are aware. If it cannot be located within 5 working days from the date of notification, we will issue a refund.